We, GTB Global Trade Berlin GmbH, grant an extended manufacturer’s guarantee for certain Black Rock brand products on workmanship and the durability of the materials used during the specified period. During this period we will resolve a justified warranty claim at our discretion, free of charge, either through repair or replacement.
The warranty period begins on the date of purchase of this product and is valid throughout the EU. The guarantee period is 30 years, unless otherwise explicitly defined. The guarantee granted by us is available to you in addition to the statutory rights and does not affect them and only applies to non-commercial use of our products.
The guarantee does not cover damage caused by improper use, normal wear and tear, the effects of chemicals or force majeure, as well as interventions or repairs by you or a third party.
In the case of a guarantee, please contact us in writing within 30 days of the occurrence of the guarantee, enclosing the proof of purchase at: GTB Global Trade Berlin GmbH, Sponholzstr. 30, 12159 Berlin or by email to [email protected].